Text

Difficult Conversations: Craft a Clear Massage Manage Emotions Focus On a Solution

---

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: ● Uncovering the root cause of friction ● Maintaining a positive mindset ● Untangling the problem together ● Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

302.2 HAR d

Penerbit

United States of America : Harvard Business Review Press., 2016

Deskripsi Fisik

ix, 110 hlm ; 18 cm

Bahasa

English

ISBN/ISSN

978633690783

Klasifikasi

302.2

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

Conversations

Info Detail Spesifik

-

Pernyataan Tanggungjawab

-

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar